I told them that I was a regular Apple user for the past 10 years and my whole business runs on Apple. I explained calmly that I know how cheap the 5c is, and I know how cheap the parts are. The genius who took care of me said they would have to swap the screen, under Apple Care and no charge, but they'd have to keep my phone overnight. It's busy at my store, so my only appointment was near closing time at night.
![mid 2013 13 macbook air ssd replacement mid 2013 13 macbook air ssd replacement](https://i.ytimg.com/vi/ZdQm-eZFsqo/maxresdefault.jpg)
I was prepared to be fed a line of BS about the scratches on my once flawless device and was almost going to order parts and fix it myself when I decided to give my local Apple Store a try. Couple scuffs, but definitely nothing major. One day, in a moment of stupidity I got out of my car with the phone on my lap and it hit the ground. When I bought it unlocked from a phone dealer in town, I always felt I got such a good deal that the phone might be stolen. I had an iPhone 5c (white) with touchscreen issues. Yes again this isn't the norm either, but I think that Apple cares about their customers so much that if they put him through so much and he wasn't able to use his laptop for so long that they felt it was in their best interest to replace it. i will put this down as a MacBook Pro."Ĭouldn't believe it. The new Macbooks are 13" and the Pro's are 17" so I don't feel as if it would be a smaller screen size right?" After a short pause she said "That seems right actually. She stopped for a second and said she didn't have that information, and why did he think that? He said "Well my old iBook that this is replacing was a 15". The woman on the phone said "OK I see we're ordering a new Macbook for you here." to which he replied "Actually I think it is a MacBook Pro"
![mid 2013 13 macbook air ssd replacement mid 2013 13 macbook air ssd replacement](https://apple-force.com/wp-content/uploads/2019/02/Screen-Display.png)
Here's the kicker: they give him a support number to call so that he can give his information, address, etc. At this point there's nothing more we can do.so we are going to give you a new macbook."Īs he's telling me this I'm thinking well he's probably getting a refurbished one from a year or two back.nope, brand new, that years model. They said it was on this truck but it wasn't. Finally the manager came out and said "Here's the deal, we don't know where the part is. A week later he walked in asking about it, to which he had 3 different people, including at least one manager working with him to find answers. He kept calling for a status and they said they are still waiting for the part to come in, that it was coming from Texas. Well his local apple store (in Boston) had the thing for about 3 weeks. He was well out of warranty but figured he couldn't afford a new Macbook so he might as well bring it in and spend a bit to replace the airport. The best story I have witnessed was a friend of mine who had an older 2004-ish White iBook. I didn't realize expect anything but just thought I would mention it.
![mid 2013 13 macbook air ssd replacement mid 2013 13 macbook air ssd replacement](https://www.bhphotovideo.com/images/images500x500/owc_other_world_computing_owcssdab2mb10k_1tb_aura_internal_pcie_1239060.jpg)
There was only one time they didn't help me when my 6's screen was scratching up from just normal wear in my pocket. To this day I have been impressed with Apples customer support. This subreddit is not endorsed or sponsored by Apple Inc. If you'd like to view their content together, click here. This fundamental difference in audience is why we support two communities, r/Apple and r/AppleHelp. Apple SubredditsĬontent which benefits the community (news, rumors, and discussions) is valued over content which benefits only the individual (technical questions, help buying/selling, rants, etc.).
MID 2013 13 MACBOOK AIR SSD REPLACEMENT UPGRADE
Not sure what to buy?Īsk in our Daily Advice Thread or in our dedicated sister sub /r/AppleWhatShouldIBuy! See also the iPhone Upgrade Wiki for more information. Comments that are spreading COVID vaccine misinformation/claims are not allowed.Ĭheck here to see if any Apple services are down.These belong in the beta subreddits listed below. The proper place for advice is /r/AppleWhatShouldIBuy. No posts or comments relating to buying, selling, trading, giveaways or asking for advice about any of those topics.No content related to piracy or illegal activities.Before posting, read the detailed rules here. Self-promotion is allowed on Sundays only, strictly reserved for app developers and must be in the form of a self-post. We may approve your post if it is a high-level issue that can't be found through searches, or if it affects a large amount of people. No support questions outside of the Daily Advice Thread.No posts that aren’t directly related to Apple or the Apple eco-system.No rude, offensive, or hateful comments.No editorialized link titles (use the original source's title if applicable).Posts must foster reasonable discussion.No memes, direct images or contextless image/video posts.
![mid 2013 13 macbook air ssd replacement mid 2013 13 macbook air ssd replacement](https://m.media-amazon.com/images/I/411qiixhSZL._AC_.jpg)
If you have a tech or buying/selling-related question, please check out our Daily Advice Thread or r/AppleHelp! CommunityĪ more in-depth version of the rules can be found here Welcome to r/Apple, the unofficial community for Apple news, rumors, and discussions.